Customer Support Portal

Profile Summary The profile summary displays an overview of certifications, work skills, and training skills in the worker’s profile. Certifications are di...

Because Surehand matches workers with jobs their skills, credentials, and job preferences, the more specific information you put in your profile, the mor...

My Cert Book is a central repository to manage all documents associated with your certification or training records.  To add documents, first, add certi...

You can edit or add to the information in your profile at any time.  Just follow these easy steps: Login to your account at  https://app.surehand.com o...

If you have recently been re-certified, you can update the expiration date of your certification(s) by following these easy steps: 1) Click on the Pr...

Click here to login to your Surehand Profile and follow these easy steps: 1) Click on the "Cert Book" icon on your dashboard  2) Click on t...

Employers use Surehand to search for skilled tradesmen and women based on the certifications they hold and the skills they have, so it's important to i...

Surehand allows you to customize your availability so you are only notified about opportunities when you are looking for work. You can adjust your avail...

By setting your job matching preferences, you can allow employers to find you based on some skills or certifications you've listed in your profile but ...

The biography section is located just under your Skills summary and is your opportunity to introduce yourself on a personal and professional level. Are ...