How does Surehand messaging work?

Employers use Surehand messages to reach out to tradespeople whose profiles match jobs they're trying to fill. 

If an employer sends you a message, you’ll be notified in the following ways, based on how you’ve set up your communications preferences:

1. As a message in your Surehand chat window:

To open a message, just click on its title and use the text box at the bottom of the chat window to reply:


2. As an email:


To view and respond to a message, click on “Click here to join the chat” link. 

You will need to login to Surehand to access your messages.

3. As a text message

If you are notified via text message, you’ll need to log into Surehand to reply.

Why can’t I message employers directly instead of waiting for them to message me?

Surehand saves you valuable time on the job hunt. Instead of sending out resumes, cold-calling prospective employers, or cruising job boards, employers contact you directly when they have a position or project that matches your skill set and work preferences.

Can I talk to employers outside of Surehand messages?

Of course.  Our goal is simply to connect employers with the right people. Once you’ve connected via Surehand, you’re free to communicate as you see fit.